We use first-party and third-party cookies for analytical purposes on the use of the web, personalize the content based on your preferences, and personalized advertising based on a profile from the collection of your browsing habits. For more information you can read our cookies policy. You can accept all cookies through the "Accept" button or you can configure or reject their use by clicking on "Configure". Cookies policy
Essential technical cookies
Necessary to manage navigation within the web or to keep the user connected. They cannot be deactivated because it would affect the operation of the website.
Necessary to remember certain user preferences.
They help us and third parties to collect information on the use of the website, in order to carry out statistical analysis in order to improve the structure and content.
Behavioural advertising cookies
They help to collect the user's browsing habits to create a profile of interests and to show customized advertisements.
Eurostars Hotels guarantee that the rates found in the websites of their brands, are the lowest available fares. If you make a reservation at our website and, within 2 hours of booking, find a lower fare available to the public in some other website, Eurostars Hotels will charge the lowest fare and will also make an additional discount 5%. This means that if you book a room in a Eurostars Hotels website for 120 €, and then is 100 € for anywhere else, we will give the room for 95 €. For other details see our Legal Notice. Is this minimum rate is applicable to all contracts?
No, the best rate guaranteed Eurostars Hotels applies to published fares that are available to the general public. Not applicable to group rates, special contracts, tour operators, associations, companies, etc.How do I send a claim for the guaranteed minimum price?
If you find a lower rate than the web www.eurostarshotels.com reserved 2 hours after the reservation, send a request for Best Rate Guarantee claim by email. Or fax to 93 295 53 70 along with proof that you have found a lower rate (this should explain the rules and restrictions that apply to the fare and must be available).
Our Reservation Center will verify that the information is correct and if so we will contact the customer to report the rate change.